Privacy Policy

Last updated: 25th September 2025

At Hanh La-Bell Coaching, I’m committed to protecting your privacy and handling your personal data with care, transparency, and integrity. This policy outlines how your information is collected, used, and safeguarded when you visit my website or engage with my coaching services.

1. What Information I Collect

I may collect and store the following types of personal data:

  • Name, email address, and contact details

  • Job title and Company

  • Information shared via contact forms, intake questionnaires, or coaching sessions

  • Website usage data (e.g., cookies, analytics)

2. How Your Information Is Used

Your data is used solely to:

  • Respond to enquiries and deliver coaching services

  • Manage bookings, payments, and client communications

  • Improve website functionality and user experience

I do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

I process your data based on:

  • Your consent (e.g., when you submit a form)

  • Contractual necessity (e.g., delivering coaching services)

  • Legitimate interest (e.g., improving services)

4. Data Storage and Security

Your data is stored securely and accessed only by me. I use reputable platforms with appropriate safeguards to manage bookings, emails, and coaching materials.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, please contact me at hanhlabell@gmail.com.

6. Cookies and Analytics

This website may use cookies and analytics tools to understand visitor behaviour and improve the site. You can manage cookie preferences via your browser settings.

7. Third-Party Services

If I use third-party tools (e.g., Calendly, Stripe, Zoom), their privacy policies apply. I choose providers that align with GDPR standards.

8. Updates to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with a revised date.